Frequently Asked Questions

Due to CRA requirements, we cannot accept donations for individuals who are doing a DTS. We can only accept donations for YWAM staff members, and they must have a current contract with our office and be in good standing to be eligible to receive donations. You can use the search function on our Home page to find all projects currently eligible to donate to.

If you are unable to find the name of the YWAM project you wish to donate to, please submit an inquiry at our Contact Us page and let us know. It is possible they do not have a Project Funding account yet, or they had one previously which has lapsed and requires renewal.

You can find all of the options listed on our Ways to Give page.

We want to make the process of donating as simple as possible, which is why we offer multiple methods ranging from regularly scheduled automated payments, or ones that can be manually entered each time you feel prompted to give. There are many options to meet your needs as a donor and we hope to help you find a way that works best for your situation.

You are not required to make an account to complete a one-time donation, however we do require you to make one when setting up a monthly donation by credit card or pre-authorized payment. This ensures that you can login to make any changes to the monthly donations if needed, access you giving reports, and make other adjustments to your account settings.

We endeavour to keep our fees as low as possible so we can pass along as much as we can to our projects.

There is a 5% administration fee on all donations that are processed through our office, with additional fees for credit card processing, ranging from 2.2%-3.5% depending on the transaction type. We do offer the option to cover those fees so the full amount intended is passed on to the project.

Please see our Ways to Give page for further breakdown of all additional fees.

Funds retained from our 5% fee go towards employing staff to work at Project Funding, as well as Accounting and Legal Assistance. As a non-profit, there are many different areas where we are required to maintain CRA compliance, in order to ensure we are cooperating with government regulations. This is a time consuming effort which requires constant vigilance and attention, and therefore is a principal expense for our organization.

For one-time and scheduled donations by credit card, you will receive a receipt by email once your donation has gone through. For all other donation methods, you will receive an emailed copy at the end of the year. If you require a physical copy mailed to you, you can select that option on your Donor Account Info Page TODO: [link?] .

Donations are collected by Project Funding as they come in, and then disbursed to each individual Project monthly on the 25th. The donation must be received into our account one week/five business days prior to that date. Funds donated via 3rd party credit card processing websites take an average of 7 to 14 days to be received and processed and therefore need to be made 1-2 weeks in advance to make the cutoff date.

We try to make the donation process as easy as possible, but there may be times where you are running into an issue!

If so, you are welcome to visit our contact page here and submit an inquiry by selecting “I require assistance with making a donation”. You can also call us at (604) 436-4433 and we can help you directly.